I'm not sure if I posted about this before...but as much as I love Shady Grove, I've been less than impressed with our financial counselor, both in our cycle with G and now in this FET cycle. Long story short, we are super fortunate to get some of our costs covered via insurance, but it is an HMO, and they require pre-authorization before we can proceed. I had called our financial counselor, whom we shall call Voldemort for the purposes of story-telling, back in November to make sure all our ducks were in a row this cycle, but she "forgot" to tell me that they needed new day 3 bloodwork first.
I'm going to be nice and give her the benefit of the doubt.
But if I'm being totally honest with you, I think Voldemort forgot to contact them at all.
So, when I called a couple weeks ago, I was in straight-up panic mode because I thought we wouldn't be able to cycle right away. Fortunately,
no thanks to Voldemort, my nurse was able to talk me down from the ledge and assure me that we could get the bloodwork and try to get everything approved in time for the procedures.
And we did it! I called the insurance company today because I
totally do not trust Voldemort need to be an advocate for my own health care issues and it's all been approved. Hip hip hooray! Praise the Lord!
Of course, I called Voldemort just to make sure we're good to go, but she
snapped at told me that there would be no way for her to know until Friday.
In my humble opinion, people who deal with infertility patients should not be so rude. Actually, let me amend that...why do people have to be rude when they work in a service-oriented job? Or any job? Fortunately...I'm too happy and excited to let her get me down.
But if we ever cycle again at SG, I'm requesting a new financial counselor!!!
We're getting closer!!! YAYAYAYAYAYAYAY!
